Frequently Asked Questions

If you're not completely satisfied with our service, you can contact our payment provider Paddle within 30 days of your purchase for a full refund. Information on how to contact Paddle can be found in your order confirmation email.

You can cancel your subscription at any time by visiting the billing page in your account settings. You will retain access to the service until the end of your current billing period.

Contact us at [email protected] and we will gladly help you out with upgrading or downgrading.

Contact us at [email protected] and we will add more Summary Credits to your account.

YouTube Summarized is created by Jarle Mathiesen, a software engineer and entrepreneur based in Norway. Jarle built the service for his own use, and decided to create a public version to help others save time and effort when consuming YouTube videos.

Absolutely! We use Paddle as our trusted merchant of record to handle all payment transactions securely. Paddle follows industry-standard security protocols to protect your sensitive data.

If you have any questions, issues, or need assistance, you can get help by email at [email protected].